Legal

Privacy Policy

How we collect, use, protect and share your personal data, and the rights you can exercise at any time.

Last updated: August 7, 2026

1. Data controller

Sanus Pharma (hereinafter "Sanus Pharma", "we" or "the Company") is responsible for the processing of the personal data collected through this website. We import and distribute pharmaceutical and health products to international standards, with headquarters in the United States and regional operations in Peru.

For any query relating to this policy or to your personal data, you can write to us at info@sanuspharma.us or use our contact form.

2. Data we collect

We process only the data necessary for the purposes described in this policy. Depending on how you interact with us, we may collect:

  • Identification and contact data: full name, institution or company, email address and phone number.
  • Professional data: the sector you belong to (clinic, hospital, pharmacy, distributor, healthcare professional or other).
  • Content of your communications: the information you provide in your message or request.
  • Browsing data: technical information about your use of the site, handled in accordance with our Cookie Policy.

We do not intentionally collect special categories of data (such as health data) through this site. Please do not include sensitive clinical information in the forms.

3. Purposes of processing

We use your data to:

  • Respond to your queries, requests for information and commercial contact.
  • Manage our relationship with clients, institutions and distributors.
  • Send you information about our products and services when you have requested it or a commercial relationship exists.
  • Comply with legal, regulatory and pharmacovigilance obligations.
  • Improve the security, performance and experience of the site.

4. Legal basis for processing

The processing of your data is based, as applicable, on: your consent when submitting a form; the performance of a contractual or pre-contractual relationship; compliance with legal obligations applicable to the pharmaceutical sector; and our legitimate interest in responding to your requests and ensuring the security of the site.

5. Data retention

We keep your data for as long as necessary to fulfil the purpose for which it was collected and, thereafter, for the periods legally required to address any potential liabilities. When it is no longer needed, it is securely deleted or anonymized.

6. Sharing data with third parties

We do not sell your personal data. We may share it only when necessary with: service providers acting on our behalf (for example, web hosting or communication tools), health authorities and regulatory bodies where required by law, and manufacturers in connection with our pharmacovigilance obligations. All of them are subject to confidentiality and data protection duties.

7. International transfers

Since we operate between the United States and Peru, some data may be processed in countries other than yours. In those cases we apply appropriate safeguards to ensure a level of protection equivalent to that of your country of residence.

8. Information security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure. No system is completely infallible, but we work continuously to preserve the confidentiality and integrity of your information.

9. Your rights

You may exercise the following rights at any time, free of charge:

  • Access: to know what data of yours we process.
  • Rectification: to correct inaccurate or incomplete data.
  • Erasure: to request that we delete your data.
  • Objection and restriction: to object to or restrict certain processing.
  • Portability: to receive your data in a structured format.
  • Withdrawal of consent: at any time, without retroactive effect.

10. How to exercise your rights

Write to us at info@sanuspharma.us or through the contact form, indicating the right you wish to exercise. We may ask you to verify your identity. If you believe we have not handled your request correctly, you have the right to lodge a complaint with the competent data protection supervisory authority.

11. Minors

This site is aimed at professionals and institutions and is not intended for minors. We do not knowingly collect data from minors. If we detect that such data has been provided, we will delete it.

12. Changes to this policy

We may update this Privacy Policy to reflect legal, technical or operational changes. We will publish the current version on this page, indicating the date it was last updated. We recommend that you review it periodically.

13. Contact

If you have any questions about this policy or about the processing of your data, contact us at info@sanuspharma.us or through our contact form.